It is not difficult to buy washing machine parts; however, it may be a little more difficult to pull that machine down and find out exactly what part is broken. If you are a true handyman, then this may not be anything to worry about, but for those who are not used to anything mechanical then it could pose a problem. The best thing to do is to get that repairman in to do the job and tell you what is needed.
Periodically clean the interiors of the machine with water, baking soda (half cup) and white vinegar (3 cups). Run the machine without load after filling water with the above substances. All residues and deposits formed inside will be removed. If necessary consult the company representative about the preventive maintenance. In the case of new machines make use of the free maintenance service offered by the manufacturers. Remember the adage "prevention is better than cure".