Most people have a washing machine and have experienced a break-down in that machine at some time or another. Very often it is not until something breaks down that we really appreciate the convenience the machine affords us. Having to wash clothes by hand like grandmother did will soon send you scurrying for the phone and the spare parts manufacturer for your machine.
You can also buy washing machine parts from a bricks and mortar store - if you can find one nearby. You will often have to end up ordering it at the store and then going back to collect it when it finally arrives, as many stores do not keep any but the most common parts now. They do this to reduce their own costs as it is no point them carrying a lot of parts that may well not be needed. They could sit on the shelf for years until that model appliance went out of date and then they would never get sold.